IVR Benefits and how to setup Your IVR System in India
The IVR system is commonly referred to as For Maintaining a Business Phone System. It provides Dual dual-tone multilingual Frequency (DTMF) which is the front end of an IVR system it greets the client with Pre-recorded voice messages & helps in navigating the users or clients in selecting their menus. It acts as an auto-receptionist or a virtual receptionist to interact as a contact center agent these robust features are already installed within the software so that it helps in taking a glance at the analytics by collecting & gathering the data.