Cloud-Based Call Management System
Callation is the best call reporting software solution that lives in the cloud. Callation is developed to help keep communication efficient and performance up. Accurate Call Reporting: You will be able to track call volume, duration, trends and much more for complete visibility and team optimization. Custom Dashboards: Understand dashboard views with clarity, including configurable dashboards that show top performers, call patterns, and missed opportunity. Automated Reports: Easily configure reports which can be sent automatically in PDF, CSV or XLSX on a daily, weekly or monthly basis. Smart Alerts: Receive alerts in real time to indicate missed calls, long durations and strange call activity when you are engaged on other calls.