Chat-Based Shopping: The Future of Mobile Commerce
Chat-based shopping is revolutionizing mobile eCommerce by providing real-time assistance and personalized recommendations. AI-powered chatbots enhance customer interactions and streamline purchases. Messaging apps like WhatsApp, Facebook Messenger, and live chat features offer direct communication with brands. Businesses use chatbots to suggest products, answer queries, and complete transactions efficiently. By leveraging chat-based shopping, eCommerce stores can enhance customer engagement and drive higher conversions.