Author: Pointel

Pointel Survey360 is a closed-loop customer feedback solution designed for contact centers. It enables organizations to collect feedback through multiple channels like voice, email, and SMS, and turn it into...... Read More

CCaaSSync is a comprehensive solution to help businesses prepare for unforeseen disasters that may impact their Genesys cloud contact center infrastructure. Our contact center disaster recovery solution, CCaaSSync, prevents your...... Read More