Inbound Call Center – WOW Customer Support
An inbound call center is a specialized department within a company that handles incoming calls from customers or clients. Their main focus is on responding to inquiries, resolving issues, providing customer support, and processing orders or requests. Inbound call centers are crucial for maintaining customer satisfaction and building strong relationships with clients. They are equipped with communication tools and trained agents who are skilled in handling a high volume of incoming calls efficiently and professionally.